Right click in the command window and choose Select All, then hit Enter. Type the following commands on separate lines, following each one with the Enter key:
Hold the Windows key and press R, then type CMD ( COMMAND for W98/WME) to open a command prompt: On any affected computer, I'd also like to see this:
XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
INTERNET UPTIME LOGGING PATCH
Version and patch level of Windows on all affected machines, i.e. If wireless, encryption used, (none, WEP, WPA, or WPA2) Model numbers can usually be obtained from the label on the device. Make and exact model and hardware version of the router (if a separate unit).
Make and exact model of the broadband modem. Name of your ISP (Internet Service Provider). Please supply the following info, exact make and models of the equipment please.